Tuesday, 3 June 2014
Thursday, 24 April 2014
Well, Spring has finally arrived and I know we are all excited to see some well deserved good weather!
The golf clubs can finally be dusted off by us fair weather golfers and it's time to squeeze a later afternoon 10 or 11 holes!
The team at Chaka Travel have well and truly settled into our cracking new office, most of the work is complete and I must say it's a super venue to meet and greet clients!
Well, that's me signing off until next time :)
Monday, 27 January 2014
Well, 2014 is well and truly now underway!
For me personally 2013 was a year that was filled with so much exciting things but the one that tops the bill was finding out my fiancée Caroline and I are expecting twins!
Our babies are due in June this year and everything is going well so far :)
As for work and Chaka Travel we have settled into our fantastic new premises and the team is doing fantastic!
Our customer base is growing and I believe that is due to the positivity, extensive knowledge and top class customer service from our entire team!
Well there is plenty of exciting things in the pipeline and I will keep you all updated with my blog.
As always thank you for taking the time to read this.
Wednesday, 1 January 2014
Well, I hope everyone enjoyed their festive season, whether it was with loved ones, holidaying or just chilling out indulging on food and drink!
I want to take this opportunity to wish everyone a very prosperous and healthy 2014.
I will leave you all with a quote I heard the other day........
"Today is the first blank page of your own 365 page book, make sure you write a good one!"
All the best and thanks for reading.
Tuesday, 24 December 2013
Monday, 25 November 2013
Hi all, I thought I would do a quick blog to address something that crops up regularly when I am with friends and family. As you can imagine working in this industry has its perks and what I mean by that is I have been extremely lucky with being able to travel to some of the wonderful destinations we offer. Now I can see that green eyed monster raising its eyebrows already! When I chat about my travels to family, friends, in fact anyone who will listen I usually get the same responses, “That’s not a real job” “Is there any room in your suitcase” etc… so hence I wanted to give you my insight on this. I do not dispute for one minute that I really enjoy getting to see some wonderful places as a perk of my job but this part of the job is imperative so that my customers can get a full and comprehensive service from myself. From the initial email or telephone conversation an instant pressure is placed on me to match the perfect holiday with my customer. Our customers may have saved for this dream holiday for over a year, it is all they think about day after day so making sure their expectations are met does not come lightly in my books! From selecting the right destination, hotel, or airline, all these factors must be right so that the customer can just count down the days until departure and then finally unwind without any worries during their dream trip. Visiting our destinations, meeting the people on the ground and building relationships within the industry means that we constantly have our finger on the pulse and if there are any issues at all we know the right people to speak to. I love working in travel but what I get a real buzz out of is the feedback from our customers after their amazing trips. Here is a little note I received from one of my customers recently ….. “As yours is the first golf travel company that we have used to source our holiday, we are holding you in high esteem. Others would have to pull out all the stops to match you guys on your service levels. Gerard, you’re a tremendous guy. You like people, that is obvious to anyone, and you also love golf and travel. We will be, absolutely, using you as a provider for all our golf excursions in the future. You listened closely to our requests, adhered to the costs involved, provided close proximity to courses, and the flight & transfer arrangements. Please dont give up your day job! “ As I said, it is always nice to get lovely feedback like this. Ok, I must get back to selling more dream holidays so thank you so much for taking the time to read this and if any of you are wanting that dream holiday arranged please get in touch (once a salesman always a salesman!) Best regards Gerard
Saturday, 16 November 2013
Well, on Friday 15th November Chaka Travel closed the doors to their University Street offices for the last time!
We are relocating to a beautiful new office space in the centre if Belfast and this is testament to Mark our MDs faith in the company and our team.
Chaka Travel has grown, adapted and flourished over what has been a difficult few years in the industry but one thing has always remained a constant with us, outstanding service and making our customers experiences 5 star!
I am very proud to be part of a dynamic, forward thinking and extremely positive team.
On Monday we start our new adventure at our new home and I for one cannot wait :)
I will post some pics up soon.
Thanks again for reading.